Patients with specific needs
To help you support patients with specific needs, we have outlined the way BreastScreen NSW works with all women to ensure a comfortable screening experience.
Supporting Patients with Specific Needs
To help you provide advice and support to patients with specific needs, we have outlined the way BreastScreen NSW works with all women to ensure a comfortable screening experience.
Women with Disabilities
Accessibility
- Most of our screening centres provide wheelchair access. Use the BreastScreen Directory to find the nearest accessible clinic or call 13 20 50.
- We provide longer appointment times to meet the needs of wheelchair users. Advise your patient to tell us about her specific requirements at the time of making her appointment.
- We can provide Auslan interpreter services at the appointment.
- We can liaise with local disability services.
- A carer, friend or family member is welcome to attend the appointment with your patient.
- Guide and assistance dogs are welcome.
Hearing Impairments
If your patient is deaf, or has a hearing or speech impairment, she can contact us through the National Relay Service.
To contact a BreastScreen NSW operator:
- TTY users should phone the National Relay Service on 133 677, then ask for 13 20 50
- Speak and Listen users should phone the National Relay Service on 1300 555 727, then ask for 13 20 50
- Internet Relay users should connect to the National Relay Service, then ask for 13 20 50
Women with Breast Implants
Most women with breast implants can still have a screening mammogram.
Please advise your patient to let us know she has breast implants at the time of making the appointment.
For more information, download our brochure on screening mammograms and breast implants
Women from Culturally and Linguistically Diverse (CALD) Backgrounds
Women from CALD backgrounds may not have access to the same levels of health information as other Australians. It is particularly important that you explain the benefits of breast screening to women from these groups.
Information in Other Languages
Information about breast screening is available on this website in Arabic, Chinese and Vietnamese.
In language breast screening resources are also available in 28 languages to download or print.
Interpreters
Certified interpreters are available. Your patient can call the Translating and Interpreting Service on 13 14 50 for help to make a booking and to arrange an interpreter for their appointment. Only certified interpreters can be used to interpret health information during an appointment.